I don’t know anywhere else that
tries so hard to make their customers happy.
Antipodean
Greg Ingraham - Shop Manager
“I’m Greg. It’s been really great working in such an intimate but energetic retail environment. I think the customer service team is incredibly helpful. The management team – they’re very, very hands-on, very friendly and very accommodating to us with anything we ever need. Happy Friday is very innovative. I don’t know of any other buildings that have such great events here every month. They go out of their way to really get creative, and try to have a lot of fun doing it.”
H Properties is an excellent
landlord to us.
Simmons Bar
Nick - CEO
“Eastcheap has become a great night time spot and we are proud to be there. H Properties is a good landlord to us, helping us out through Covid and then identifying an opportunity to double the size of our bar. We feel like they care, have our back and we look forward to our long term relationship and successful future in this location.”
We really enjoy the lively,
happy atmosphere and the hospitality.
Tim Hortons Coffee
JunJun - Shop Manager
“The asset management team really think from our perspective and provide caring and thoughtful services. From our initial inspection and decoration, to our opening and operation, they have been by our side every step of the way. They’ve helped us to solve all kinds of problems big and small, patiently and meticulously.
Throughout the pandemic, they have made very careful arrangements and worked hard to protect the safety and health of every tenant and customer.
The environment here is fabulous. We have a very wide outside space, and our customers love to sit outside, feel comfortable and enjoy themselves.
The asset management team really care about our well-being. They also organise lots of interesting activities, which not only help to make our customers happy, but also increase our footfall. We are very content and happy. Thank you so much.”
When I started my business here,
the asset management team were really on my side.
Bone Beauty
Wang Zheng - Founder
“It was a really refreshing experience when I moved into Shanghai Infinitus Tower. I’ve opened several stores across China, but when I opened here, I really felt that the asset management team were on my side. They helped me during the renovation period, coordinated with other departments for me, and even gave me advice on interior design. They really considered how this wonderful mall and business district could benefit me. It was very touching.”
Customer Engagement
We value every individual and care for their wellness and well-being. That's why we organise frequent events and activities tailored to suit the specific needs and preferences of our customers in each of our buildings. We don’t just invite our customers to participate, we also ask them to co-create ideas with us.
Neighbourhood Engagement
Beyond our customers, we also care for the well-being and happiness of the people around our properties. We run regular events to encourage our staff and tenants to volunteer, contribute and give back to the community. We also organize programmes to help neighborhoods and communities lead a better quality of life.
Our Corporate Social Responsibility
We believe that every company has a fundamental Corporate Social Responsibility (CSR) to society at large, to our environment and to creating a sustainable future and a world in which everyone can live happily. We call this Super Happiness, and each year we donate money, property and time to the needy, on both a local and a global scale.
